If a system fails and no one is watching it, does it have an impact?

A tree that falls in the forest makes a sound, even if no one is there to hear it.  Similarly, the complete effect of an undetected system failure will dramatically exceed the impact to the system or process itself.  It is imperative that you have an awareness of everything in your environment so that if someone calls in with a report of a failure, you can respond with what you’re already doing to resolve the issue.

Monitoring solutions delivered by Arces are tailored to your specific needs.  We work with you to define what the health of an application truly means, and we customize our monitoring to validate those criteria.  Automatic event remediation will restart services that fail, and our monitoring of system logs helps to intercept failures before they happen.  Having us watch the shop at night reduces your costs, whether we escalate alerts to your internal staff or to our own engineers for resolution.

Benefits Of Monitoring

• Proactive monitoring conducted 24x7 monitoring fixes off-hours failures before production begins
• Reduces the number of user support calls
• Escalates to internal staff or to Arces engineers
• Detects system degradation before it becomes system failure
• Automatically resolves standard events
• Documents Inventory and audits assets
• Visualizes network, application, and user behavior
• Reports allow you to plan for increased capacity
• Rapid response fixes failed services quickly